Refund & Return Policy

Effective Date: 09/01/2025

At Extreme Hockey, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a straightforward return process.

What Is Your Return Policy?

We offer a 30-day return window for online purchases. Items may also be returned in-store under the following conditions:

● Items must be unused, unworn, and in their original packaging.

● All parts, accessories, and paperwork must be included with the return.

Items Not Eligible for Return

For health, safety, and customization reasons, the following items are non-refundable and cannot be returned:

● Final sale or clearance items

● Swimwear and underwear

● Mouthguards and jock straps

● Customized or personalized products

Refund Processing

● Approved returns will be refunded to the original form of payment within 30 business days after we receive and inspect the item.

● Original shipping costs are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

How to Initiate a Return
To start a return:

1. Contact our customer service team at [insert contact email] with your order number and reason for return.

2. We’ll provide instructions for shipping the item back or returning it in-store.

3. Once we receive and approve your return, we’ll process your refund.